1. Who do I call should I have a warranty claim?
For Workmanship warranties Call your local store and detail the problem so they may adequately plan for the appropriate warranty repair/solution. For Manufacture warranties you can call Owens Corning @ 1-800-get-pink and for the exterior siding Louisiana Pacific (ABTco) @ 1-800-557-4836. For Manufacture warranty on the 29 gauge Colored Steel @ 1-800-356-2733.
2. What type of warranty comes with the building?
Atlas Building Systems Inc. stands behind its products, and offers 1 year workmanship warranty coverage and can be upgraded to a 3 year workmanship warranty for a small additional cost. The Roofs carry a 20 year manufacture limited warranty and our siding carries a 25 year limited warranty from the manufacture. 29 gauge colored steel warranty contact
3. What should I do before the delivery or Build on Location?
Research and be able to provide compliance to any and all neighborhood covenants and obtain the required permits. Then determine where your property lines are, and select an appropriate building site. You are responsible to select a location for your Atlas building that is within your property lines and in conformity with any applicable set back rules or regulations. Atlas prefers at least 24" of workspace between your building and any fences, trees or other immovable objects. For Delivery we require at least an entrance area that is 2 foot wider than the building. In some cases if your build on location or delivery location is in a tight area, one of our Sales Representatives will be happy to meet with the customer at their location to see if we can build or deliver your building. In most cases we can work thing out.
4. Will I need to get a permit for this building?
This depends on the local building department regulations and what they have determined as the square foot limitations for on-site buildings within their jurisdiction. The customer is responsible for obtaining and paying for any required permits. In most cases, Atlas can provide information about obtaining appropriate permits.
Permit costs are determined by local building departments. Garages and larger custom buildings almost always require a building permit. Smaller storage buildings and buildings installed on rural building sites are less likely to require permits.
Permit regulations vary according to location, and the customer should consult with the local governing body in the area where the building is to be constructed. Additionally, there may be neighborhood covenants regarding acceptable building size, style, height, location, etc. that must be considered by the customer as well.
5. Can I finance my purchase through Atlas Building Systems Inc.?
Yes. Atlas has several financing options. Atlas provides traditional financing, revolving credit cards and Rent to Own with no credit check. Rent to Own is for buildings and decks that can be delivered. Customers may choose to pay with cash, by check, or credit card. If you choose to apply for on of the above listed financing options, credit ratings, interest rates, finance charges and actual payments are determined solely by that finance company, and not by any Atlas Sales representatives.
6. How many hours will the builders be on my property?
For installation of storage buildings, you can typically expect the builders to finish and clean up the job site in less than a day's time (8 hours). Garages and large custom buildings can take considerably longer, depending on the scope of work involved. For these custom projects, be sure to ask your Atlas Sales representative about projected start dates and completion schedules. Delivery usually only takes a 1 to 3 hours depending on the size of the building and how much leveling is required.
7. How long must I wait for my building to be delivered or built on location?
Delivery or Build on your location times typically vary between 1to 3 weeks due to seasonal demands and whether or not your building will require permits or home owner association approval. Build or delivery days are Monday thru Friday, except holidays. We ask that someone responsible be at home on the day of the build to help confirm the exact location of the building.
8. What kind of roof will I get on my portable building?
Atlas uses ½" plywood CDX plywood for its roof decking covered with #15 asphalt/felt. Owens Corning® 3-tab shingles which carry a manufacturer's 20-Year Warranty. Atlas also offers a 29 gauge Colored Steel roof with a 10 year paint warranty and a 20 year substrate warranty.
9. What kind of siding do you use?
Atlas Building Systems uses ABTco pre-finished hardboard exterior panels on all of their portable building products. ABTco uses an exclusive Fusion Finish overlay with a factory pre-finished processing to produce panels that provide both low maintenance and long-term durability. ABTco's pre-finished panels are covered by a 25-year Limited Substrate Warranty, along with a 5-year Limited Warranty on the factory finish. The pre-finished is where the paint is oven baked and seal coated at the factory, so Atlas nor the customer has to paint the exterior siding. Our metal trim is also baked on enamel paint which provides the customer a maintenance free building. Atlas also offers 29 gauge colored steel with a 10 year paint warranty and a 20 year substrate warranty. Atlas also offers T-1-11 which is 5/8 thick and A Pre Painted with a 25 year paint warranty.
10. What about accessories?
There are numerous accessories available. For more information on the accessories available, please refer to the "Accessories" section on the website, or contact your local Atlas Sales Location.
11. Are there any additional costs?
All material and construction labor costs are included in the base price. Atlas Builds on your location or delivers within 50 Miles of any of our Locations, if you live outside the 50 mile radius there will additional costs for delivery. This will be discussed at the time of your purchase so you will know up front if your location is outside the Atlas area and what the charge will be. Permits is the responsibility of the customer if a permit is needed.
12. Is this a kit?
No. Atlas buildings include on-site installation or delivery by trained Atlas Building Systems employees at no additional cost.
13. Do I need a concrete slab for a Atlas storage building?
No, in most cases. While garages do require a concrete slab, Atlas’s flooring system has more than adequate strength and moisture resistant qualities to provide a solid foundation for your portable building.
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